For Ebooks and Audiobooks

Once you purchase an ebook or audiobook you will receive an email containing the link to your purchase from If you do not receive an email within one hour of your purchase please and cannot receive your books via clicking this URL, please contact Bookfunnel directly. You can find their contact information, as well as Tips, FAQ, and answers to general questions on their Reader Help Page.

Things you can check prior to contacting Bookfunnel's support team

  • Check your spam/junk folder to see if the email has been filtered there. If so, I recommend adding Bookfunnel's email address, to your whitelist/allowed email list and retrieving the email.
  • Visit and see if you're able to grab your purchase there.